Frequently Asked Questions
All of your files will come in a zip format including: Svg, Png, Eps & Dxf formats. Once you unzip them, Svg files will normally come as a web browser icon like Google Chrome or Internet Explorer; that’s completely normal because Svg’s are html files, but once you upload them to you cutting machine app, they will work perfectly.
Sure! Cutting machines are well adapted to work with these files on mobile devices, even on cellphones. In order to unzip, we recommend downloading the iZip application from the AppStore to have a better organization and making the process easier.
If it says that the account doesn’t exist you could maybe search for your registration confirmation in another email, if you don’t find it, try registering again.
If it’s says that it already exists, try changing your password.
Free designs are allowed for personal use only. To access to thousands of premium designs and use them for your business, look up for one of our subscriptions.
Yes, we do, but it’s a very specific style of designs. We don’t make drawings or things that are not adapted to be cut files, but feel free to send us an email to luasvgcompany@gmail.com or leaving us a message in our Instagram @luasvg and let us know the design/designs of your inspiration. We will let you know if the design is viable to do so then we can make an agreement.
We accept debit or credit card, and PayPal.
No, files can be used for a number of other programs and mediums such as lasers, engravers, and more.
All our free designs are for PERSONAL USE ONLY. If you have a small business and are interested in using our designs in your business, take a look at our subscriptions →.